Kind Base Refund Policy

This refunds policy ("Policy") states the transaction and refund practices for any websites or services (including any of our applications for use with hardware or software of others, such as iPhone, Chrome, Android, Outlook, and Mac Mail) owned or controlled by Company that link to this Policy. This Policy will apply with respect to your use of any such websites and services regardless of (i) your method of access (for example, computer browser, Outlook application, iPhone, etc.), or (ii) whether you are a registered user or a visitor. Each of the websites and/or services covered by this Policy are referred to as a "site", and all such websites and services are collectively referred to as the "sites". 

Refunds for Company Services, Products, Plans and Hardware

Any services rendered, products delivered, plans subscribed to, or hardware purchased from Kind Base is fully refundable within 14 days of the original purchase. Hardware products must be returned to Company in original/new condition. A re-stocking fee of 20% may apply. Any damage or wear to the hardware will result in additional charges to be determined upon inspection of returned items. 

Refunds for Third Party Products, Services, Fundraising Campaigns, Food Items, Consumables, Tips and Taxes paid.

Any purchases made from third party vendors listed in our marketplaces, website, app or connected through us via other channels are non-refundable with exception of unauthorized use of the credit card. In case of lost, stolen, or documented/reported unauthorized use of a credit card, Company will refund the amount of the charge back to the credit card. When credit card is no longer active and Company is unable to issue a refund to the inactive credit card, Company will issue a refund via check. Such refund will be subject to a minimum hold time of 120 days. In case you are not satisfied with the products, services, food items, consumables etc, please contact the vendor or organization directly and request a refund from them. If you need assistance in resolving the matter contact our customer service team.

Response Times 

We will use commercially reasonable efforts to timely make any changes you request. Many such changes are accomplished using batch processing (i.e. collecting a number of similar change requests and making all such changes at once), so the changes may not be immediately effective but may take 30 days or longer. If you require an immediate change to your personally identifiable information and are unable to make such a change using the available site resources, please contact us. 

Changes to This Refund Policy 

We may choose to make changes to this Policy at any time. If we decide to change this Policy, we will post the changes on one or more sites and/or other places we deem appropriate. We may, but are not obligated, to send you an email or other notification of such change; but you should review this Policy from time to time for significant changes. If you agree to the changes, you don't need to do anything. But if you do not agree to the changes, you must discontinue use of our sites and services. If you continue to use our sites and services after the effective date of any change, you are deemed to have accepted the change.

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